May 23, 2025

How to Boost Your Chatbot with Real-Time Knowledge

Take your AI chat beyond its built-in memory with dynamic retrieval tools that access the web, calendars, databases, and more.

In our last post, we explored the full landscape of Tools. Now, we’re zooming in on one of the most powerful categories—retrieval tools. These are the tools that let your chatbot go beyond static knowledge and fetch real-time, relevant, and precise information.

Out of the box, language models are brilliant but isolated. They can hold a conversation, write poetry, and generate code—but they have no idea what’s happening in the world right now. They can’t tell you the latest company update, check a calendar, or pull data from your systems. That’s not a limitation of Cogfy—it’s just how LLMs work.

Retrieval tools bridge that gap. With them, you can connect your chat to search engines, databases, APIs, calendars, and more. The result? A chatbot that’s not just smart—but actually useful. Whether you’re building an internal assistant, a customer-facing agent, or a personal knowledge bot, retrieval tools are the key to making it context-aware and responsive to the real world.

In this post, we’ll break down the most relevant retrieval tools available in Cogfy, how they work under the hood, and how to configure them to deliver dynamic, real-world answers.

Why Retrieval Tools Matter

Ever asked ChatGPT about something from last week and it gave you 2021 data? Retrieval fixes that.

Most chatbots hit a ceiling fast—not because the language model isn’t good enough, but because it’s cut off from the world. No live data, no custom sources, no sense of context. You ask it for today’s meeting schedule or the latest company policy, and it gives you a generic, outdated response.

Retrieval tools are what break that ceiling.

They let your chatbot reach out—to search engines, APIs, databases, calendars—and bring back real-time information. That transforms the experience from “smart-sounding” to actually helpful.

Here’s why this matters:

In short: Retrieval tools unlock trust. When your chatbot can prove it knows what it’s talking about, users stop treating it like a novelty—and start depending on it.

Deep Dive: Available Retrieval Tools

Let’s break down the retrieval tools that can supercharge your chatbot, each with clear guidance on where they shine.

🦁 Brave Search

Let your chatbot search the web—live and in real time—using Brave’s privacy-focused search API.

🔬 Consensus

Consensus searches academic literature and returns evidence-based insights. Your chatbot becomes a research assistant that cites real scientific studies.

🌍 Serper

Serper is a Google Search wrapper that enables reliable, structured web search results—perfect when you need the familiarity of Google results in chatbot form.

📍 Typesense

Typesense is a blazing-fast open-source search engine that indexes your custom datasets. This gives your chatbot a memory—of your business, your content, your data.

📅 Google Calendar

Technically a broader tool, but worth listing here: the Google Calendar integration allows the chatbot to fetch upcoming events, check availability, and more.

📆 getDate

It may seem basic, but many LLMs don’t know the current date. This tool fixes that by letting your bot retrieve and reason about today’s date.

🧾 getJsonContent

This handy tool lets your bot pull values from JSON fields stored in Cogfy, giving it access to nested or complex structured data.

🐇 CloudAMQP

CloudAMQP is a managed RabbitMQ service, and this tool allows your chatbot to check on its status or query queues—giving you a conversational window into your messaging infrastructure.

🧠 Cogfy Interaction: Read Records

This is where your bot gets truly personal. The Cogfy Interaction tool can read records from your own collections—structured just the way you want.

Absolutely! Here's the rewritten Configuration Tips & Best Practices section from Post 3 with the same content, now using the new layout style we applied for Post 4:

Configuration Tips & Best Practices

Setting up retrieval tools in Cogfy is all about precision and intention. While the chatbot can call tools dynamically during a conversation, it doesn't modify how these tools behave—that’s entirely up to how you configure them. Here’s how to get the most out of your setup:


🔍 Configure search filters directly in the tool If you’re using something like Brave Search and want results only from a specific site (e.g., docs.yourapp.com), set that constraint directly in the tool configuration. The LLM won’t override it. This keeps the output scoped, reliable, and hallucination-free.


📝 Write descriptive tool metadata The LLM decides when to use a tool based on its name and description. A clear explanation—like "Returns the name and sales count of the three best-selling products"—helps the model understand the intent. Think of it like writing a tooltip for the assistant.


🏷️ Use meaningful, unique tool names Tools like getTopProducts or lookupUserByEmail are much easier for the LLM to pick from than vague ones like tool1. The more specific your naming, the less confusion during runtime.


📦 Prevent raw data dumps with instruction prompts If a tool returns structured or technical data (like JSON), your Instructions middleware should guide the LLM on how to present it. For example: “Never return raw JSON. Always summarize it in plain language for the user.”


🗂 Prefer Cogfy collections for static or owned data If you control the data and it doesn’t change often (like FAQs or pricing info), store it in a Cogfy collection and use the record retrieval tool. It’s faster, cheaper, and avoids API dependencies.


🧪 Test early, test often Once your tools are wired up, experiment! Ask your bot real-world questions, observe how it behaves, and tweak the setup. You’ll catch issues faster than waiting for end-user feedback.

What’s Next: Going From Insight to Action

Now that your chatbot can fetch relevant knowledge in real time, the next step is turning those insights into outcomes. In the next blog post, we’ll explore creation tools—the ones that give your chat the power to act: creating records, scheduling appointments, updating user data, and more.

If retrieval tools are the brain’s memory, creation tools are the hands. They’re how you move from helpful suggestions to real, automated workflows. Get ready to unlock the next level of interactivity.

Post | How to Boost Your Chatbot with Real-Time Knowledge