Privacy Policy for Cogfy
This Privacy Policy outlines how INDIGO HIVE CONSULTORIA EM TECNOLOGIA DA INFORMAÇÃO S.A. (CNPJ 38.217.648/0001-97), the legal entity responsible for the Cogfy platform, collects, uses, stores, and protects your personal data while using our services.
By using Cogfy, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform.
1. Data Controller
The controller of your personal data is:
INDIGO HIVE CONSULTORIA EM TECNOLOGIA DA INFORMAÇÃO S.A.
Email: info@cogfy.com
Phone: +55 11 96419-8127
2. Information We Collect
We collect data necessary to operate Cogfy and improve your experience, including:
Personal Information: Name, email, phone number, and account credentials.
Content Information: Uploaded documents, texts, audios, and conversations processed through the platform.
Usage Data: Actions performed, feature interactions, and service logs.
Technical Data: IP address, browser type, operating system, and connection data.
3. Purposes of Data Use
The data we collect is used to:
Operate and maintain the Cogfy platform.
Personalize and enhance the user experience.
Provide customer support and communicate updates.
Improve features and develop new services.
Ensure security and prevent fraudulent activity.
Fulfill legal obligations and contractual requirements.
4. Legal Basis for Processing
We process your data based on:
The execution of a contract (to provide the Cogfy service).
Legal obligations (compliance with applicable laws).
Legitimate interest (to improve and secure the platform).
User consent (when applicable, especially for communications or marketing).
5. Data Sharing
We do not sell your personal data. Your data may be shared only in the following circumstances:
With service providers for infrastructure, hosting, and support.
With legal authorities if required by law or for the protection of rights.
With third parties only with your prior consent or under contractual necessity.
6. Data Security
We implement technical and organizational safeguards to protect your data, including:
End-to-end encryption of sensitive information.
Role-based access controls.
Secure data storage and transmission practices.
Despite our best efforts, no system is completely secure. We encourage users to protect their own credentials and devices.
7. Your Rights
As a user, you have the right to:
Access your personal data.
Rectify incomplete or inaccurate data.
Request deletion of your personal data.
Restrict processing in certain scenarios.
Withdraw consent for optional data use at any time.
To exercise these rights, contact us at info@cogfy.com.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Maintain user sessions.
Analyze usage behavior.
Enhance navigation and platform performance.
You can manage cookies in your browser settings. Disabling them may affect functionality.
9. Data Retention
Your personal data is retained:
As long as your account is active.
As necessary to fulfill the purposes of collection.
As required by applicable legal obligations.
When no longer necessary, data is securely deleted or anonymized.
10. International Transfers
If your data is transferred outside Brazil, we ensure that adequate safeguards are in place to protect it, in accordance with the LGPD (Lei Geral de Proteção de Dados).
11. Changes to this Policy
We may update this Privacy Policy to reflect changes in legislation or services. Significant updates will be communicated via the platform or by email.
12. Jurisdiction
This policy shall be governed and interpreted according to Brazilian law. Disputes shall be resolved in the jurisdiction of São Paulo, SP, Brazil.
Thank you for trusting Cogfy. We are committed to respecting your privacy and protecting your data.
