Cogfy Privacy Policy

1. Welcome

Welcome to Cogfy! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information.

This Privacy Policy does not apply to content we process on behalf of customers of our business offerings. Their use of this information is governed by the contracts and agreements between Cogfy and each of its customers.

2. Information we collect

We collect different types of information related to our users to provide and improve our services, as highlighted below.

• Personal information provided by each user: we collect information necessary to create a user and associate their account.

• Account information: we collect contact data including name, account credentials and any data such as email address and contact telephone number for possible access validations.

• Usage information: information and documents uploaded to our platforms, content captured from sources selected by the users themselves and any interactions and communications between users and the platform and other content related to use.

• Technical information: information sent automatically when using the platform, such as IP address, browser type, periods of use and navigation characteristics on our platform.

3. How we use your information

We use your information to:

• Provision: provide, manage and maintain the services in operation.

• Improvements: personalize your experience and improve our services.

• Communication: send updates, respond to questions, and provide customer support.

• Security: protect our services and users from fraud and abuse.

• Evaluation: analyze the use of our services for future improvements.

• Legal Compliance: comply with legal obligations.

We may use information in an aggregated and anonymized form for internal evaluations of the performance of our services and to drive improvements for these same purposes.

4. Information sharing

We do not sell or make your personal information available for any use other than that which is strictly necessary for the use of the platform or compliance with legal provisions.

In specific circumstances, we may share your information with certain external agents that are necessary for the operation and use of the services, as in the cases indicated below:

• Service providers: such as those responsible for hosting and storage services, cloud service administration, email communication software, messaging communication software, and other technology solution providers, necessary for the provision of services.

• Legal authorities: when required by law, to protect our rights, those of our employees, users or the general public; and to detect fraud, illegal acts or other violations of the terms of our terms of service.

• Other parties: with your consent or to fulfill contractual obligations.

5. Information protection

We adopt security measures to protect your information against unauthorized access, alteration, disclosure or destruction.

6. Your rights:

You have the right to:

• Access: request a copy of the information we hold about you.

• Correct: request that we correct inaccurate or incomplete information.

• Delete: request that we delete your personal information.

• Restrict: restrict the processing of your information.

• Withdraw consent: withdraw your consent at any time.

7. Cookies and similar technologies

We use cookies and similar technologies to collect information about your use of our services and to improve your experience. You can set your browser to refuse cookies, but this may affect the functionality of our services.

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes through our website or by other appropriate means.

9. Contact

If you have any questions or concerns about this Privacy Policy, please contact us at: Cogfy - info@cogfy.com

10. Effective Date

This Privacy Policy is effective as of March 17, 2024.

We hope this Privacy Policy is clear and easy to understand. Our goal is to ensure that you feel safe using our services. Thank you for trusting Cogfy!