The services of Cogfy are provided by the legal entity INDIGO HIVE CONSULTORIA EM TECNOLOGIA DA INFORMAÇÃO S.A., registered under CNPJ 38.217.648/0001-97, owner of the intellectual property related to the Cogfy platform and its associated technologies.

Cogfy is an advanced AI solutions and conversational builder platform that integrates various data types—documents, texts, and audios—with Large Language Models (LLMs). By leveraging proprietary technologies, Cogfy enhances the interaction between LLMs and your data while integrating seamlessly with multiple platforms to automate workflows and conversational processes.

By using Cogfy, you agree to the terms set forth below and commit to observing them.

1. Object

The Cogfy platform provides:

• Integration of diverse data sources, including documents, texts, and audio, into a unified conversational experience.

• Enhanced interaction between Large Language Models (LLMs) and user data through proprietary optimization technologies.

• Automation of workflows and conversational experiences across multiple platforms.

2. Acceptance

The use of Cogfy implies full acceptance of these Terms and Conditions. If you disagree with any part of these terms, you should discontinue using the platform immediately.

3. User Access

• Cogfy is accessible through web and integrated platforms, requiring prior registration that includes providing personal and account-related information.

• The services depend on proper internet connectivity and integration configurations.

• The platform may undergo scheduled maintenance or temporary interruptions without prior notice.

4. Registration

• Users must provide accurate and updated information when registering.

• Account credentials, including usernames and passwords, are the user’s responsibility to maintain confidentiality and security.

• Any activities performed using a registered account are the sole responsibility of the user.

5. Information We Collect

We collect various types of information to provide and improve our services, as follows:

• Personal Information: Necessary for creating and managing user accounts, such as name, email, and phone number.

• Usage Information: Includes uploaded documents, texts, audios, and user interactions with the platform.

• Technical Information: Automatically collected data, such as IP address, browser type, and usage logs.

6. Use of Information

The information collected is used to:

• Provide, manage, and maintain services.

• Personalize user experiences and improve the platform.

• Communicate updates, resolve inquiries, and provide support.

• Ensure security and prevent fraudulent activities.

• Analyze service performance and drive future enhancements.

7. Sharing of Information

Your data will not be sold or made available for purposes other than those necessary for the functioning of the platform or legal compliance.

In specific cases, your information may be shared with:

• Service Providers: For hosting, storage, and technological support.

• Legal Authorities: In compliance with legal obligations or to protect rights.

• Other Parties: With user consent or contractual necessity.

8. Data Protection

Cogfy employs technical and organizational measures, such as encryption and access controls, to protect your information against unauthorized access and data breaches.

9. User Rights

Users have the right to:

• Access: Request a copy of their stored data.

• Correction: Request updates to inaccurate or incomplete information.

• Deletion: Request removal of their personal data.

• Restriction: Limit the processing of their information.

• Withdraw Consent: Revoke consent at any time.

Requests can be directed to our support channels listed below.

10. Cookies and Similar Technologies

We use cookies and related technologies to enhance the user experience. Users may disable cookies through browser settings, though this may impact platform functionality.

11. Amendments

Cogfy reserves the right to update these Terms and Conditions to reflect legal or service changes. Users will be notified of significant updates through appropriate channels.

12. Contact and Support

For inquiries, concerns, or support, please contact:

Cogfy - info@cogfy.com
Indigo Hive Consultoria em Tecnologia da Informação S.A.
Phone: +55 11 96419-8127

13. Jurisdiction

Any disputes arising from these Terms and Conditions shall be resolved under Brazilian law, with the forum of the company’s headquarters in São Paulo, Brazil, serving as the exclusive jurisdiction.

Thank you for trusting Cogfy as your solution for advanced AI and conversational technologies. Your privacy and security remain our priority.